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Terms & Conditions
By placing an order with Infinity InfoSolutions, you confirm that you are in agreement with and bound by the terms and conditions below.
Terms and Conditions
1. Infinity InfoSolutions,Ludhiana, Punjab, India. and 2. Any person or company who choose Infinity InfoSolutions (The “Customer”)
Definition of Terms
Project – This refers to the work detailed within the Proposal or Quotation built by Infinity InfoSolutions and agreed to by the Customer.

Acceptance Period – This refers to a maximum of 30 days after the beta version of the project is provided. During these 30 days we will carry out any tweaks and bug fixes to ensure the project is working in conformity with the proposal or quotation agreed with the Customer.

Choice Do – This is the project management tool used to keep the Customer updated on project progress and to allow the Customer to communicate directly with Infinity InfoSolutions.

New Requirements – This term refers to any additional feature or requirement requested by the Customer that was not included within the agreed Proposal or Quotation.

Third Party Works – This refers to any work, software, script or code that is not developed by Infinity InfoSolutions or the Customer

Project Creep - Additional changes requested in the project from the agreed specification set out in the Proposal or Quotation

1. The Services
1.1 Infinity InfoSolutions will:

(a) Design and develop the Project as per the Proposal or Quotation provided to the Customer;

(b) Incorporate the functional features specified in the Proposal or Quotation agreed in writing by the parties, together with the Third Party Works (if any), into the project;

(c) Keep the Customer informed of the progress of the Project during design and development via the project management tool - Choice Do, emails and telephone, as and when required.

(d) Provide the Customer with reasonable access to the Project for testing and acceptance

(e) Deliver the Project to the Customer in accordance with the Proposal or Quotation and agreed payment terms.

1.2. Infinity InfoSolutions will use reasonable endeavours to perform the services in accordance with the timetable set out in the Proposal or Quotation; however, Infinity InfoSolutions cannot guarantee that that timetable will be met if there is delays from the Customer to provide the Customer Obligations (see below) or other unforeseen delays beyond the control of Infinity InfoSolutions.

2. Customer Obligations
2.1 The Customer will provide Infinity InfoSolutions with:

(a) Such co-operation as required by Infinity InfoSolutions (acting reasonably) to enable the performance by Infinity InfoSolutions of its obligations under this Agreement; and

(b) All information, content and documents required by Infinity InfoSolutions (acting reasonably) in connection with the provision of the Services.

2.2 The Customer will be responsible for procuring any Third Party Works (such as payment gateway accounts) to enable Infinity InfoSolutions to fulfil its obligations under this Agreement. If there is delay in getting such Third Party Works by the customer beyond 10 working days, Infinity InfoSolutions will complete the agreed works and invoice the customer for agreed charges and the customer agrees to pay the invoice with 10 working days from the date of invoice.

2.3 The Customer will fulfil his/her obligations for the Project in accordance with the timetable set out in the Proposal or Quotation. The Customer acknowledges that any delays in providing Infinity InfoSolutions with essential feedback or updates during the project may cause the Project time-frame to be extended.

2.4 The Customer agrees that once the beta version of the Project has been provided, the payment for the Project is due. If the Customer has still not provided all content for the project at this stage, it does not mean that Infinity InfoSolutions have not done their job. Infinity InfoSolutions will use test content as a placeholder until the Customer adds the appropriate content from the admin Content Management System provided.

2.5 The Customer hereby agrees to pay Infinity InfoSolutions the charges detailed and agreed in the Proposal or Quotation, as per the agreed terms of payment. If the Customer wishes to cancel the contract, the Customer agrees to pay any outstanding charges due to Infinity InfoSolutions calculated at the hourly rate of $10 plus Tax.

2.6 Infinity InfoSolutions may include the Credit together with a link to Infinity InfoSolutions’s website on each page of the Website in a position and in a form to be agreed by the parties. The Customer will retain any such Credit and link in any adapted version of the Website, and the Customer will (and will only) remove any such Credit and link from the Website at Infinity InfoSolutions’s request.

2.7 The Customer hereby indemnifies and undertakes to keep indemnified Infinity InfoSolutions against any and all damages, liabilities, cost, losses and expenses (including legal expenses) suffered and arising out of the use of the project.

3. Delivery and Acceptance
3.1 Infinity InfoSolutions will use reasonable endeavours to deliver the project to the Customer for acceptance testing as set out in the Proposal or Quotation.

3.2 During the Acceptance Testing period, the Customer will carry out acceptance tests to determine:

(a) Whether the project conforms in all material respects with the specification of the project within the Proposal or Quotation; and

(b) Whether the project has any Defects,

3.3 The Customer will inform Infinity InfoSolutions within the Acceptance Period, setting out in detail the respects in which the project does not meet the Acceptance Criteria; and

3.4 Infinity InfoSolutions will amend any issues that cause the Project not to work as per the agreed Proposal or Quotation.

3.5 The project will be deemed to have been accepted by the Customer if:

(a)the Customer does not give any notice to Infinity InfoSolutions under Clause 3.3; or

(b) the Customer publishes the project or uses part of it for any purpose other than development and/or testing.

4. Project Creep
4.1 If the Customer requests any additional requirement or feature that is not within the proposal this is considered as New Requirements

4.2 New Requirements will be quoted for and billed at our hourly rate of: $10 + Tax Per Hour

5. Deliverables
Infinity InfoSolutions will deliver (dependant on the nature of the project):

5.1 All graphic design for the Project

5.2 Fully developed and Quality Tested Project

5.3 Host the Project on the agreed server (for Web or App projects)

5.4 All photographs and icons as agreed in the Proposal or Quotation.

5.5 An electronic copy of the full code of the Project (for Web projects)

5.6 All copyright and licence for life upon full settlement of invoices.

Infinity InfoSolutions is a Software Company based in India. We work hard at providing quality web & win applications, expertise in online advertising and clean design.
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